Working with Greater Good Studio is more collaborative, less linear and ultimately more transformative than you might expect! Here’s a few things that are helpful for potential clients to know.
Each project is a partnership.
We literally couldn’t do our work without you. Your expertise and relationships are essential to the design process. That’s why we include activities for both our team and yours in each proposal. We’ll set up regular check-ins to update you on progress, and we’ll book project milestones where your input will be key. Working together throughout the project helps us build exactly what you need and nothing more.
During our engagement, you might be doing any of the following things:
- Connecting us with stakeholders and end users for our research
- Sharing feedback on concept sketches or prototypes
- Providing input on success metrics or organizational goals
- Communicating our work to your board, staff and volunteers
The process is iterative.
If we knew exactly what we were designing at the kickoff, the project wouldn’t need us. Human-centered design involves creating and testing theories, over and over. We’ll start with some hypotheses, but as we uncover insights from end users, these will likely change. As solutions begin to take shape, we will continue to engage with the people who are most likely to want, need and use them. Each iteration will bring us closer to clarity and confidence.
We will all learn.
Teaching is part of our DNA at Greater Good Studio. Whether or not our engagement officially includes training or coaching, we are always eager to share the methods and mindsets of human-centered design. Likewise, we are equally curious about your organization, and will ask quite a few questions to understand your business and uncover underlying assumptions. Be prepared to both teach and learn!
I felt confident that Greater Good Studio wasn’t going to be like other consultants. I love their creative thinking, they are really quick studies, and I knew they were going to push things to a new level.”