Today’s education system is not designed with the learner in mind. Because of this, many families “opt out” of preschool, instead relying on a loose network of family, friends and neighbors (FFN) to look after young children.
The Donnell-Kay Foundation (DK) worked with us to engage these families, understand the strengths and realities of FFN care, and ultimately create and prototype a new vision for early learning.
This work taught us the power of human-centered design to not only engage people, but empower them.”
Our research presentation was designed to inspire ideas and ownership from stakeholders. We identified four areas of opportunity around learning, progress, convenience and motivation. The presentation not only clarified these opportunity spaces, it told stories and built empathy among stakeholders for the tricky balance parents face every day. Download the presentation here.
We created a visually-engaging book—in both English and Spanish—of ten concepts to increase learning. DK used the book to rally support for these potentially game-changing innovations. Download the book here.
We coached the DK and BHP teams for 14 weeks as they developed and prototyped the “learning opportunities” program. We mapped out a prototyping plan to align the broader team, and our biweekly coaching sessions provided guidance and structure. We even opened a bank account and issued debit cards for the seven families when red tape prevented DK from doing it themselves.
The final result of this engagement was a tested prototype and a set of recommendations for how to give parents access to, and autonomy over, their children’s learning opportunities. Learn more about how our prototype impacted families in this article, read about the insights that inform a larger education system design here, and see an infographic from the prototype here.
Most importantly, with our comprehensive, real-time training on human-centered design, the Donnell-Kay Foundation will be able to provide innovative solutions for the people they serve, now and for years to come.